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Welcome to SMS Integration

The AI Setter SMS integration allows you to automatically handle SMS conversations with leads and prospects through Twilio. You can now set up the integration entirely through our self-serve integration UI - no need to coordinate with our team or share credentials back and forth.

How It Works

Connect Twilio

Enter your Twilio credentials directly in our integration UI

Configure Webhook

Set up the webhook URL in your Twilio console to route messages

You're Ready

Start sending SMS conversations via our API immediately

AI Takes Over

AI Setter handles conversations automatically

What You Need to Set Up

To get started, you’ll need to have the following information ready:

1. Twilio Account Details

  • Account SID (found in your Twilio Console)
  • Account Auth Token (found in your Twilio Console)
  • Phone Number (the Twilio number you want to use for SMS)

2. Access to Your Bot

  • Navigate to your bot’s integrations page in the Setter AI dashboard
  • You’ll enter the Twilio credentials directly in the integration form
Finding your integration page: In your dashboard, go to your bot → Integrations → Twilio to access the self-serve setup form.

3. A2P 10DLC Registration (only US & Canada phone numbers)

US & Canada: A2P 10DLC registration is mandatory before sending application-generated messages. Ensure your brand and campaign are fully approved before setting up the integration.

A2P 10DLC Registration Guide

Complete guide to filing a successful A2P campaign with Twilio

Getting Started

Ready to set up your SMS integration? Follow these simple steps:

Integration Setup Guide

Complete step-by-step guide to set up SMS integration through our UI

Need Help?

Book a demo if you need assistance with the integration setup

What You’ll Get

After completing the self-serve integration setup, you’ll have:
  • Bot Integration ID - Automatically generated and displayed in the UI for use in API calls
  • Instant setup - Integration is active immediately after configuration
  • Ready to use - Start sending SMS conversations via our API right away

Key Features

Automated Conversations

AI Setter automatically handles incoming SMS messages and responds intelligently

Lead Qualification

Qualify leads through natural conversation flow

Appointment Scheduling

Schedule appointments directly through SMS conversations

Real-time Processing

Instant response to incoming messages via Twilio webhooks

Supported Regions

SMS integration is available in any region where a SMS-capable phone number can be purchased from Twilio that can receive inbound messages and send outbound messages.
US & Canada: A2P 10DLC registration is mandatory before sending application-generated messages. Ensure your brand and campaign are fully approved before initiating conversations. Learn how to complete A2P registration →
Need help acquiring a suitable phone number from Twilio? Contact support@trysetter.com for assistance.

Integration Workflow

  1. Enter Credentials - Input your Twilio details directly in our integration UI
  2. Configure Webhook - Set up the webhook URL in your Twilio console
  3. Get Bot Integration ID - Automatically generated and displayed in the UI
  4. Start Conversations - Begin sending SMS via our API immediately
  5. AI Handles Everything - Automated responses and scheduling

Next Steps

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