POST
/
api
/
v1
/
bot-integrations
/
{botIntegrationId}
/
messages
/
send
curl --request POST \
  --url https://chat.trysetter.com/api/v1/bot-integrations/{botIntegrationId}/messages/send \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "phoneNumber": "+1234567890",
  "templateName": "appointment_booking",
  "language": "en_US",
  "bodyParameters": [
    {
      "type": "text",
      "text": "John",
      "parameter_name": "customer_name"
    }
  ],
  "email": "john@example.com",
  "firstName": "John",
  "lastName": "Doe",
  "timeZone": "America/New_York"
}'
201

​
Overview

This endpoint allows you to send a message to initiate a conversation with a contact. It supports both WhatsApp and SMS platforms and automatically handles contact creation and conversation management.
Rate Limiting: You cannot send another bot-initiated message to the same phone number within 30 minutes.

​
Platform Support

​
WhatsApp

For WhatsApp integrations, you’ll need to specify:
  • templateName - The approved WhatsApp message template
  • language - Language code (e.g., “en_US”)
  • bodyParameters - Parameters to fill template placeholders

​
SMS (Twilio)

For SMS integrations, you’ll need to specify:
  • message - The text message to send

​
Important Notes

  • Authentication: All requests require a Bearer token in the Authorization header
  • Phone Format: Always use international format with country code (e.g., +1234567890)
  • Contact Management: Contacts are automatically created or updated
  • Conversation Tracking: Conversations are automatically created and linked
  • Calendar Integration: Optionally link conversations to specific calendar integrations

​
Getting Your API Key

API keys can be generated from your Setter AI dashboard under Settings > API Keys. Keep your API key secure and never expose it in client-side code.

Authorizations

​
Authorization
string
header
required

Bearer token authentication using your API key

Path Parameters

​
botIntegrationId
integer
required

The ID of your bot integration

Body

application/json

Response

201
application/json

Message sent successfully

The response is of type integer.

Example:

201