> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trysetter.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SMS Integration Overview

> Enable AI-powered SMS conversations through Twilio integration.

## Welcome to SMS Integration

The AI Setter SMS integration allows you to automatically handle SMS conversations with leads and prospects through Twilio. You can now **set up the integration entirely through our self-serve integration UI** - no need to coordinate with our team or share credentials back and forth.

## How It Works

<CardGroup cols={2}>
  <Card title="Connect Twilio" icon="upload">
    Enter your Twilio credentials directly in our integration UI
  </Card>

  <Card title="Configure Webhook" icon="gear">
    Set up the webhook URL in your Twilio console to route messages
  </Card>

  <Card title="You're Ready" icon="rocket">
    Start sending SMS conversations via our API immediately
  </Card>

  <Card title="AI Takes Over" icon="robot">
    AI Setter handles conversations automatically
  </Card>
</CardGroup>

## What You Need to Set Up

To get started, you'll need to have the following information ready:

### 1. Twilio Account Details

* **Account SID** (found in your Twilio Console)
* **Account Auth Token** (found in your Twilio Console)
* **Phone Number** (the Twilio number you want to use for SMS)

### 2. Access to Your Bot

* Navigate to your bot's integrations page in the Setter AI dashboard
* You'll enter the Twilio credentials directly in the integration form

<Note>
  **Finding your integration page**: In your dashboard, go to your bot → Integrations → Twilio to access the self-serve setup form.
</Note>

### 3. A2P 10DLC Registration (only US & Canada phone numbers)

<Warning>
  **US & Canada**: A2P 10DLC registration is mandatory before sending application-generated messages. Ensure your brand and campaign are fully approved before setting up the integration.
</Warning>

<Card title="A2P 10DLC Registration Guide" icon="shield-check" href="/sms-integration/a2p-registration">
  Complete guide to filing a successful A2P campaign with Twilio
</Card>

## Getting Started

Ready to set up your SMS integration? Follow these simple steps:

<Card title="Integration Setup Guide" icon="gear" href="/sms-integration/twilio-setup">
  Complete step-by-step guide to set up SMS integration through our UI
</Card>

<Card title="Need Help?" icon="calendar" href="https://calendly.com/setter-ai/ai-appointment-setter-15min">
  Book a demo if you need assistance with the integration setup
</Card>

## What You'll Get

After completing the self-serve integration setup, you'll have:

* **Bot Integration ID** - Automatically generated and displayed in the UI for use in API calls
* **Instant setup** - Integration is active immediately after configuration
* **Ready to use** - Start sending SMS conversations via our API right away

## Key Features

<CardGroup cols={2}>
  <Card title="Automated Conversations" icon="robot">
    AI Setter automatically handles incoming SMS messages and responds intelligently
  </Card>

  <Card title="Lead Qualification" icon="user-check">
    Qualify leads through natural conversation flow
  </Card>

  <Card title="Appointment Scheduling" icon="calendar">
    Schedule appointments directly through SMS conversations
  </Card>

  <Card title="Real-time Processing" icon="bolt">
    Instant response to incoming messages via Twilio webhooks
  </Card>
</CardGroup>

## Supported Regions

SMS integration is available in any region where a SMS-capable phone number can be purchased from Twilio that can receive inbound messages and send outbound messages.

<Note>
  **US & Canada**: A2P 10DLC registration is mandatory before sending application-generated messages. Ensure your brand and campaign are fully approved before initiating conversations. [Learn how to complete A2P registration →](/sms-integration/a2p-registration)
</Note>

<Info>
  Need help acquiring a suitable phone number from Twilio? Contact [support@trysetter.com](mailto:support@trysetter.com) for assistance.
</Info>

## Integration Workflow

1. **Enter Credentials** - Input your Twilio details directly in our integration UI
2. **Configure Webhook** - Set up the webhook URL in your Twilio console
3. **Get Bot Integration ID** - Automatically generated and displayed in the UI
4. **Start Conversations** - Begin sending SMS via our API immediately
5. **AI Handles Everything** - Automated responses and scheduling

## Next Steps

<CardGroup cols={1}>
  <Card title="Complete Your SMS Integration Setup" icon="arrow-right" href="/sms-integration/twilio-setup">
    Follow our step-by-step guide to set up SMS integration through the self-serve UI
  </Card>
</CardGroup>